Moment Accelerates Digitalization Aboard Malaysia Airlines Fleet With Flymingo Connect

Moment announces the first international deployment of Flymingo Connect, the company’s IFE embedded platform. With this next-generation technology, Malaysia Airlines strengthens its capacity to offer innovative services, revolutionizing passenger, and crew experience.

A strategic partnership with Malaysia Airlines

Moment has partnered with Malaysia Airlines to install its immersive and innovative In-Flight Entertainment platform, Flymingo Connect, aboard its Boeing 737-800.  In a post-Covid context, this platform enables streaming of smart services onboard to passengers’ devices at a heightened performance level by giving full empowerment to passengers.

Elevating passenger experience and ancillary revenue

Malaysia Airlines, the national flag carrier of Malaysia and a member of the Oneworld airline alliance, is internationally recognised for its premium services and superior connectivity with seamless journeys to 1,000 destinations across 150 plus countries. Pursuing this innovative program, the airline aims to elevate passengers experience and enhance comfort in the cabin while creating seamless ancillary revenue opportunities through its inflight entertainment (IFE) platform using Moment’s Flymingo Connect. This next-gen inflight entertainment solution is a modular embedded In-Flight Entertainment platform, featuring a Server and Wireless Access Points.

Cutting-edge technology for a connected cabin

Embedding the latest technologies (5G, Wi-Fi 802.11ax, and IoT gateways), Flymingo Connect enables airlines to provide in-cabin connected services, enhance digitalization, and automate aircraft operations. Developed for all types of aircraft, this patented system enables the highest capacity performance and reliability in high-density environments.

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Pilot tests and full deployment

Moment is scheduled to roll out pilot tests on this state-of-the-art IFE portal starting in January 2022 on selected aircraft on Malaysia Airlines’ B737-800 fleet. Upon successful trials, Malaysia Airlines will subsequently deploy this throughout its entire B737-800 fleet, offering unparalleled entertainment streaming, real-time travel information, and a compelling and seamless e-commerce platform – putting incredible power combined with ease of use at passengers’ fingertips.

Lau Yin May, Group Chief Marketing and Customer Experience Officer of Malaysia Airlines Berhad commented, “We are particularly attentive to new technologies creating a contactless journey while making the cabin more comfortable and our passengers entertained with a series of new onboard services and an extensive library of the latest media content on our MHstudio entertainment portal. The Flymingo Connect system empowers Malaysia Airlines to deliver market-leading onboard services, elevate our passenger’s onboard experience, build customer loyalty, and increase ancillary revenue.This is part of a more extensive cabin refurbishment programme that the airline has undertaken to ensure we deliver a seamless and highly customised travel experience for our passengers, especially in a post-pandemic era. Passengers will be able to vote for their favourite entertainment selection on future flights, continue their program seamlessly from one flight to another and transact with Enrich loyalty, among other things."

Tanguy Morel, CEO & co-founder of Moment says: "We are proud to work with Malaysia Airlines as a launch customer on the integration of Flymingo Connect on its narrow-body fleet. In a digital-geared context, we are committed to working alongside airlines to enable them to provide a truly connected cabin experience."

About Malaysia Airlines

Malaysia Airlines is the national carrier of Malaysia, offering the best way to fly to, from and around Malaysia. Malaysia Airlines carries up to 40,000 guests daily on memorable journeys inspired by Malaysia’s diverse richness. Malaysia Airlines embodies the incredible diversity of Malaysia, capturing its rich traditions, cultures and cuisines via its inimitable Malaysian Hospitality across all customer touchpoints.

Since September 2015, the airline has been owned and operated by Malaysia Airlines Berhad. It is part of the Malaysia Aviation Group (MAG), a global aviation organisation that comprises different aviation business portfolios aimed at serving Malaysian air travel needs. Via our alliance with oneworld®, Malaysia Airlines offers superior connectivity with seamless journeys to 1,000 destinations across 150 plus countries, and access to over 650 airport lounges worldwide.

For media queries to Malaysia Airlines, please send email to: media@malaysiaairlines.com

About Moment

Moment provides entertainment, e-commerce, and connectivity services for the travel industry. Our wide array of solutions is deployed globally across transport and hospitality companies leveraging technology to elevate customer and crew experience.

Since 2013, Moment has been famous for developing open-innovation projects while building long-lasting client relationships. Today global operators and carriers like LOT Polish Airlines, Malaysia Airlines or Air Belgium rely on the agile mindset and innovation of Moment.

For media queries to Moment please email: hello@moment.tech