Case study

8 min reading

September 12, 2025

Brittany Ferries Embraces Digital for a Memorable Onboard Experience

Brittany Ferries has elevated its onboard entertainment offering by deploying Moment’s MOOD & MOOD TV platforms across its fleet.

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Founded in 1972, Brittany Ferries is a leading maritime operator connecting the United Kingdom, France, Spain and Ireland. With a fleet of 12 ships carrying both passengers and freight, the company transports nearly 2 million travelers every year across the English Channel and the Bay of Biscay. Known for its strong regional roots and commitment to passenger comfort, Brittany Ferries has built a reputation for offering high-quality onboard services.

6
vessels equipped
1 000
average passengers per ship
3-8 hours
average crossing time

The Challenge

Delivering high-quality, multilingual entertainment at sea

As part of its fleet renewal strategy, Brittany Ferries wanted to modernize the onboard experience with a digital solution that:

  • Delivers entertainment on both short and long crossings
  • Provides a multilingual interface for French, English, and Spanish travelers
  • Ensures multi-device access (personal devices + in-cabin TVs)
  • Enriches journeys with engaging, high-quality content

The Solution

MOOD & MOOD TV: A flexible and scalable digital entertainment platform

We deployed MOOD & MOOD TV solution across Brittany Ferries’ fleet, starting with Pont-Aven, Salamanca, and Santoña.

The platform offers:

  • Video-on-Demand: movies, series, documentaries, kids’ content, podcasts, and games
  • Live TV: more than 50 French and British channels
  • Multi-device access: smartphones, tablets, laptops via Wi-Fi, and Smart TVs in cabins and lounges
  • Multilingual experience: available in French, English, and Spanish

Thanks to excellent passenger feedback and proven reliability, Brittany Ferries requested an extension of the service to three more ships: Saint-Malo, Galicia, and Guillaume de Normandie.

Joëlle Croc
Director of onboard customer experience at Brittany Ferries
Video on demand is an important step we have taken to meet the demands of passengers for our newest vessels. This is why we turned to Moment. Content is now accessible from personal devices and TVs on board, delivering a more enjoyable journey for all passengers, particularly on longer routes, such as those connecting Spain with the UK.
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