Airfree, the onboard retail marketplace for ancillary revenue
Generate ancillary revenue at every stage of the journey, from duty-free and buy-on-board to destination services
One platform for all
your ancillary revenues streams
Manage over 10,000 products and services across all passenger touchpoints, from pre-departure to destination,
with a single integration for your entire fleet.
Before departure
Activate revenue before the flight, lounge access, fast-track, transfers, luggage services and seat upgrades, accessible directly after ticket purchase.
Onboard
Sell duty-free, buy-on-board meals, seat upgrades and branded merchandise onboard. Integrate third-party catalogs for a wider offer, with upsell and cross-sell natively embedded in the Mood entertainment platform.
After arrival
With retail partnerships, you can offer hotel bookings, concert and museum tickets, car rentals and chauffeur services, exclusive guided tours and excursions, as well as mobile data packages.
One integration, one team, your entire fleet
Airfree integrates with all IFEC systems, including older-generation platforms. One project, one budget, significant savings in time and deployment cost.
200x less
satellite bandwidth usage compared
to standard whitelisted web stores
Passengers browse a pre-loaded catalog offline, with connectivity only at login and payment. Airfree uses 200x less bandwidth than a whitelisted e-commerce site, making it viable on any aircraft, even with limited connectivity
A white-label onboard retail platform,
built for conversion
Airfree delivers all the features of a modern e-commerce platform, fully white-label,
with fine-grained personalization by route, cabin class and passenger profile.
A white-label solution
to fit your brand
From logos and colors to typography and tone, we align with your guidelines to reflect your unique identity.
Fine grained
personalization
Personalize offers by route, cabin class and passenger profile. Airfree integrates with your CRM and booking system to recommend the right product to each passenger, at the right moment.
Multiple
delivery options
Depending on the passenger journey and the retailer conditions, delivery can happen during the trip or after arrival (at the airport, at home or any pick-up location).
Modern & secured
payment options
Airfree supports your existing PSP or integrates with a certified payment partner. Cards, digital wallets,loyalty points and mixed payments, including AAdvantage Miles, SkyMiles, Flying Blue and Avios. PCI DSS v4.0.1 compliant.
Dynamic Promotion
Management
Boost sales with customizable promotions across all platforms, easily set up via our admin portal.
API-first, built to integrate
with your entire airline ecosystem
Airfree connects to your CRM, ERP, PSP, catalog and loyalty systems via API.
Minimum required to launch: a product catalog, a payment provider and a logistics system. Moment can provide the rest.
Product Information Management (PIM)
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Business intelligence and Analytics
Payment Service Provider (PSP)
Content Management System (CMS)
Singapore Airlines
an industry first in onboard
e-commerce with Airfree
Singapore Airlines partnered with Airfree to deploy KrisShop onboard, the world's largest seatback shopping experience at 30,000ft.
Key to the deployment: Airfree's offline catalog and minimal bandwidth usage, enabling seamless shopping even with limited inflight connectivity.
Activate buy-on-board and upsell
directly from your onboard platform
Combine your marketplace with Mood, our entertainment and services platform, to create a seamless all-in-one digital experience for your passengers.
Frequently asked Questions
Airfree is a digital marketplace that enables passengers to browse and purchase products from their own devices or seatback screens. Available before, during, and after the journey, it opens new retail opportunities and helps transport operators boost ancillary revenue with minimal crew involvement.
Airfree can integrate and manage up to 10,000 references across categories like duty-free, digital goods, destination services, catering, and more. It’s ideal for travel operators seeking to diversify their onboard offering and unlock e-commerce potential from takeoff to arrival.
Not necessarily. Airfree is available in two versions: a light offline mode with a digital menu and duty-free catalog, including seat-based ordering; and a full connected version with expanded catalogs, real-time payments, personalized offers, and flexible delivery options (in-seat, gate pick-up, home delivery). Connectivity enhances the experience but isn’t required.
Airfree is designed to be agnostic and backward-compatible. It integrates easily with any IFE provider, including older-generation systems, and can be embedded within platforms like MOOD or offered as a standalone passenger portal.
Yes. Airfree can integrate with loyalty programs, payment gateways, inventory management, and catering systems. This ensures seamless coordination between your digital channels and onboard services.
Airfree supports three retail models, designed to match your maturity and operational capacity. Operator-owned retail, where you sell under your own brand with full control over catalog and pricing. One seller, where you distribute a single partner catalog. And a multi-vendor marketplace, where multiple vendors sell under your governance rules. Most operators start with duty-free and F&B, then expand to partners over time. Airfree supports the full maturity curve.
%2520(6).png)
%2520(9).png)
.png)
