Case study

8 min reading

OUIGO, la referencia francesa en trenes de bajo costo

En 2020, OUIGO se asoció con Moment para aumentar la satisfacción y los ingresos mediante una plataforma digital de entretenimiento en 48 trenes de alta velocidad. Descarguen el estudio de caso.

In 2020, OUIGO France wanted to broaden its service offering to meet the real needs of its customers and strengthen its commercial strategy to face accelerating competition.

Moment's solution: meeting OUIGO France's expectations

Moment’s solution met its expectations: a content platform that monetizes entertainment and connectivity.

Increased customer satisfaction and recurrence

Deployed in July 2020, the solution increased customer satisfaction and recurrence on the routes concerned. Above all, the project confirmed the profitability of the solution and validated its deployment on all 48 OUIGO France high-speed trains.

Nicolas Launay
Product Manager at OUIGO France

“What I particularly appreciated about Moment was the relationship. The team was very much available, flexible and, above all, had a spirit of co-construction. Moment is more of a partner than a service provider. We moved forward together on a project with ambitious goals.”

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