Nice Côte d'Azur Airport launches Nice Airport Shopping, its passenger marketplace, with Moment
Nice passengers can now order duty-free up to 30 days ahead and collect it in the lounge or at the gate, a first in Europe according to ACA.
Aéroport Nice Côte d'Azur (ACA) has selected Moment's retail platform to power Nice Airport Shopping, connecting airport retailers to passengers before, during and after their journey. The marketplace has been live at shop.nice.aeroport.fr since 15 September 2026, following a competitive tender process.
ACA describes Nice Airport Shopping as a Europe-first solution. At launch, no other European airport offered collection in a VIP lounge or at the departure gate, according to ACA. The aim is to grow non-aeronautical revenue and improve the passenger experience.
Moment's entertainment platform has run ACA's four VIP lounges since 2023, an initiative that won the 2024 Cas d'Or Expérience Client award. From March 2024, lounge passengers could also place simple duty-free orders online for delivery there. At Nice, this is the first time the retail capability launches as a full marketplace. It is open to every passenger and potentially to every shop at the airport.
Order up to 30 days ahead, collect at the gate
Buying duty-free has so far meant walking past a shop, inside the airport, in the window between security and boarding. Nice Airport Shopping opens the catalogue up to 30 days before departure, and until eight hours before take-off. Each passenger sees the range of their own departure terminal rather than the airport's full range.
Orders can be collected in store, or delivered free of charge to the lounge or the gate. For a round trip through Nice, they can go to the gate of the return flight. Moment's retail platform can also support delivery to lockers within the airport and to the passenger's home.
Aelia Duty Free opens with 7,000 products
The marketplace supports both products and services, from duty-free items to hotel bookings or car rental. At Nice, the offer covers products only at launch. Lagardère Travel Retail's Aelia Duty Free is the first retailer live on the platform. Its 7,000 products span beauty and perfume, wines and spirits, and grocery and confectionery. Other shops, restaurants and services can join over time.
Duty-free eligibility and gate routing built in
Payment is by card, digital wallet, or the airport's own loyalty programme, with Moment acting as payment service provider. The marketplace is built for the specifics of the airport and travel environment. It manages duty-free and duty-paid eligibility by passenger destination, and routes deliveries by gate.
Moment, a specialist in passenger experience for transport operators, makes this retail platform available to airports, airlines, rail and maritime operators.
At a glance
- Airport. Nice Côte d'Azur, France's busiest airport outside Paris, with 15.23 million commercial passengers in 2025.
- Service. Nice Airport Shopping, live at shop.nice.aeroport.fr since 15 September 2026.
- Ordering window. Up to 30 days before departure, until eight hours before take-off.
- Collection. In store, or free delivery to the VIP lounge or the departure gate, including the gate of the return flight.
- Launch retailer. Aelia Duty Free (Lagardère Travel Retail), 7,000 products.
- Platform. Moment's retail platform, with Moment as payment service provider.
“Nice Airport Shopping provides an unprecedented level of flexibility and service, allowing products to be collected either in a VIP lounge or directly at the departure gate. We already had a unique, high-end retail offering; we now have a service to match it. Our ambition is to move towards a single platform, with cross-purchasing across airport services, a richer product catalogue and innovative delivery options, all to deliver a truly seamless customer experience and make buying even easier.”
“Airports run on their own rules: duty-free and duty-paid, terminals, gates, lounges. We built the platform around them, so that an airport can run its own marketplace under its own brand.”
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